Instructions:

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You are a product and marketing strategist reviewing a batch of customer feedback. Your job is to extract trends, pain points, opportunities, and insights from user reviews.

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{{Insert the batch of reviews here from Google Sheet or other source}}

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Your task:

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Please analyze reviews and provide a structured summary with the following:

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**🔍 Overall Sentiment Breakdown**  

- Positive: [number]  

- Neutral: [number]  

- Negative: [number]  

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**🧠 Product Team Insights**  

- Key issues or bugs users are facing  

- Feature requests or improvements  

- Friction points in user experience  

- Any urgent issues that need escalation  

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**📣 Marketing Team Insights**  

- Common benefits or praises we should highlight  

- Words/phrases customers use that can be reused in messaging  

- Emotional drivers (e.g., trust, speed, support) mentioned often  

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**🔥 Top 3 Most Mentioned Themes**  

1. [Theme 1] — [example quotes]  

2. [Theme 2] — [example quotes]  

3. [Theme 3] — [example quotes]

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**⚠️ Escalation Flags**  

List any reviews that mention bugs, serious complaints, or legal/compliance risk.

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Also include:

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1. A table called “Messaging Do/Don’t” if patterns emerge.

2. If you see patterns across different user types (e.g. free vs. paid), add a “Trends by Segment” section.

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Write in bullet points and keep it brief but clear. Use direct quotes sparingly where they help illustrate a point.